Q: Is the power adapter included with the Media Converter?
A: It depends on the product series. For our Commercial Grade media converters, a standard external power adapter is included in the package. However, for Industrial Grade models, the power supply is not included by default and must be purchased separately based on your specific voltage and mounting requirements.
Q: Can these media converters be mounted in a rack?
A: Most of our standalone media converters are compatible with our 14-slot media converter chassis, except for the 4-port models. Please note that we do not recommend using third-party media converters in our chassis (or vice versa), as dimensions and power connector positions vary between brands.
Q: Are your media converters compatible with other switch brands?
A: Generally, yes. As long as the speed, wavelength, and fiber type (Single-mode or Multi-mode) match on both ends, our converters can interconnect with any managed or unmanaged switches.
Q: Will the LFP (Link Fault Pass-through) function work with other brands?
A: We strongly recommend using our media converters on both ends if you require LFP. While basic data transmission is compatible, the LFP signaling logic often differs between manufacturers. If used with a different brand, the LFP function may not trigger correctly.
Q: How do the LED indicators behave when LFP is enabled?
A: LFP ensures that if one side of the link fails, the other side is forced down to alert the system. For example, if the Ethernet (Copper) link fails, the Fiber port will automatically shut down. In this scenario, both the Copper port LED and the Fiber port LED will remain OFF, indicating a link failure across the entire path.
Q: Can the media converter operate stably in an outdoor cabinet at -20°C?
A: While our Commercial Grade units support an operating temperature of -20°C to 65°C, for outdoor monitoring boxes or extreme environments, we highly recommend our Industrial Grade series. They are designed for harsher conditions with a wider temperature range of -40°C to +85°C and better heat dissipation.
Q: What is the warranty period for AOA Technology products?
A: We stand behind our quality with industry-leading warranties:
Commercial Grade Media Converters: 3-Year Warranty.
Industrial Grade Media Converters: 5-Year Warranty.
